If you are having trouble logging in to Outfunnel, you see an error message or have issues with loading information in the app the first thing to try is to clear your cache and cookies.
If the issue still persists, please record a video with Jam that records your screen and technical information about the browser. This will help our engineers to see to understand exactly what is happening in your account.
For sync issues please refer to this article.
For web tracking identification issues please refer to this article.